Residents

WELCOME TO RESIDENT SERVICES

Welcome Home! At Van Metre, we make living easy. Simply type your community name above to find your Resident Portal.

You can pay rent or submit a maintenance request with just a click of a button. Rent payment options allow for one-time or recurring payments from your checking or savings account. Maintenance service requests can be submitted online 24/7 for non-emergencies.

Thank you for being a valued Van Metre resident!

Benefits

Pet Friendly

Every Van Metre community is not only pet friendly, but offers amenities for your furry friends such as dog washing stations and bark parks. Several communities host Yappy Hours—events that often include professional pet photos, treats and goody bags for your four-legged family members.

Flexible Lease Terms

People’s housing needs vary, so we offer lease terms from 3 to 13 months. The same flexibility applies to paying your rent online—store check or debit card information on your resident portal and pay when ready, or choose automatic withdrawal. You can even choose to earn credit card rewards. 

Services

Your Community Captain

From the day you moved in, and for as long as you’re here, your Community Captain is a familiar and friendly face you can turn to for any apartment-related needs—they’re your direct connection to the office staff.

Package Acceptance

Whether you’d like us to hold them in the office or deliver to your door, we’re happy to accept your packages.  Several communities offer our Package Concierge locker system, too, featuring an email or text letting you know that your package has arrived.

Renter Rewards

Renter Rewards lets you apply a portion of your current rent towards the purchase price of a new, qualifying Van Metre Home, up to 3% of the total purchase price! You’re automatically registered when you move-in.